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Use this guide to diagnose and resolve common issues on the Elementum platform. If your issue is not covered here, contact Elementum Support.

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Bulk Import on Snowflake-Backed Objects

To bulk import on an object that is based on a Snowflake table, Elementum must be granted the correct permissions to create and update records in Snowflake. If these permissions are missing, the import will continue to fail silently — no error is displayed in Elementum.
1

Verify Snowflake Permissions

Confirm that the Elementum service account has been granted CREATE and UPDATE privileges on the target Snowflake table.
2

Retry the Import

Once the correct permissions are in place, re-run the bulk import.

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Triggering a GraphQL API

To trigger a GraphQL API from Elementum, configure the request with the following settings:
1

Set the Method to POST

GraphQL APIs require the POST HTTP method.
2

Enter the GraphQL Endpoint URL

Set the URL to the GraphQL endpoint you want to call.
3

Choose JSON as the Body Format

Select JSON as the body format and enter the GraphQL payload.
4

Set the Response Type to JSON

Configure the response type as JSON to properly parse the result.