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Overview

The QR Code Scanner enables users to scan QR codes from within the app and automatically populate designated fields with the extracted data. This eliminates manual typing and speeds up data entry for records that support QR code input. Key Capabilities:
  • In-App Scanning - Access the device camera directly from record pages
  • Auto-Population - Extracted data automatically fills designated fields
  • Review Before Saving - Edit populated data before committing changes
  • Error Handling - Clear feedback when scans fail with retry options

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Accessing the QR Scanner

On record pages that support QR code data input, a Scan QR Code button or icon appears next to fields configured to accept QR data. To scan a QR code:
  1. Navigate to a record page with QR scanning capability
  2. Locate the Scan QR Code button associated with the target field
  3. Click the button to open the scanner interface
To scan QR codes on a mobile device, you must log in to Elementum through a mobile browser. QR code scanning is not supported in the mobile app.
The QR scan button only appears on fields that have been configured by an admin to accept QR code input.

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Scanning and Populating Data

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Performing a Scan

  1. Click the Scan QR Code button to open your device’s camera
  2. Position the QR code within the scanner frame
  3. Hold steady while the app reads the code
  4. The extracted data automatically populates the designated field

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Reviewing and Editing Data

After a successful scan:
  • The extracted information appears in the target field
  • Review the populated data for accuracy
  • Edit the data if needed before saving
  • Save the record to confirm the changes

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Handling Scan Errors

If a scan fails, the app displays a clear error message indicating the reason. Common issues:
ErrorCauseResolution
Camera permission deniedApp doesn’t have camera accessGrant camera permission in device settings
Invalid QR codeCode format not recognizedVerify the QR code is valid and undamaged
Unreadable codePoor lighting or damaged codeImprove lighting or try a different copy of the code
When an error occurs, you can:
  • Retry the scan - Click the scan button again to try once more
  • Enter data manually - Type the information directly into the field

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Best Practices

  • Ensure adequate lighting when scanning QR codes
  • Hold the device steady and position the code fully within the scanner frame
  • Verify populated data before saving, especially for critical fields
  • If scanning repeatedly fails, check that the QR code is not damaged or obscured

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Setup Prerequisites

Before using QR code scanning:
  • Your device must have a camera
  • The app must have camera permission enabled
  • The record page must have fields configured for QR input by an admin

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Step-by-Step Scanning

1

Navigate to the Record

Open the record where you want to populate data via QR code. Fields that support QR scanning display a Scan QR Code button or icon.
2

Open the Scanner

Click the Scan QR Code button next to the target field. This opens your device’s camera with the scanner interface.
3

Position the QR Code

  1. Hold your device steady
  2. Position the QR code within the scanner frame
  3. Ensure adequate lighting on the code
  4. Keep the code flat and fully visible
The scanner automatically reads the code when properly positioned.
4

Review the Populated Data

After a successful scan:
  1. The extracted data appears in the designated field
  2. Review the information for accuracy
  3. Edit the data if needed

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Tips for Successful Scanning

Good Lighting

Ensure the QR code is well-lit. Avoid shadows or glare on the code surface.

Steady Position

Hold your device steady and keep the QR code still during scanning.

Full Visibility

Position the entire QR code within the scanner frame—don’t crop edges.

Clean Codes

Use undamaged QR codes. Torn, smudged, or faded codes may not scan.

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Common Use Cases

Inventory Management Scan product barcodes to quickly log items, update stock levels, or look up product details. Asset Tracking Scan asset tags to pull up equipment records, log maintenance, or transfer ownership. Event Check-In Scan attendee badges or tickets to record attendance and retrieve registration details. Document Processing Scan document identifiers to link physical documents with their digital records.

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Troubleshooting

The scan button only displays on fields configured by an admin for QR input. If you don’t see the button:
  • Confirm you’re on a record type that supports QR scanning
  • Contact your app admin to enable QR input for the field
If the camera opens but doesn’t capture the code:
  • Ensure the QR code is fully within the frame
  • Check that the code isn’t blurry or damaged
  • Try adjusting the distance between your device and the code
  • Restart the scan by closing and reopening the scanner
If the scanned data doesn’t match expectations:
  • Verify you scanned the correct QR code
  • Check that the QR code contains the expected data
  • Edit the field manually before saving

Form Builder

Configure fields and forms for data entry

Layout Builder

Design record page layouts and field placement