Overview
The QR Code Scanner enables users to scan QR codes from within the app and automatically populate designated fields with the extracted data. This eliminates manual typing and speeds up data entry for records that support QR code input. Key Capabilities:- In-App Scanning - Access the device camera directly from record pages
- Auto-Population - Extracted data automatically fills designated fields
- Review Before Saving - Edit populated data before committing changes
- Error Handling - Clear feedback when scans fail with retry options
Accessing the QR Scanner
On record pages that support QR code data input, a Scan QR Code button or icon appears next to fields configured to accept QR data. To scan a QR code:- Navigate to a record page with QR scanning capability
- Locate the Scan QR Code button associated with the target field
- Click the button to open the scanner interface
To scan QR codes on a mobile device, you must log in to Elementum through a mobile browser. QR code scanning is not supported in the mobile app.
The QR scan button only appears on fields that have been configured by an admin to accept QR code input.
Scanning and Populating Data
Performing a Scan
- Click the Scan QR Code button to open your device’s camera
- Position the QR code within the scanner frame
- Hold steady while the app reads the code
- The extracted data automatically populates the designated field
Reviewing and Editing Data
After a successful scan:- The extracted information appears in the target field
- Review the populated data for accuracy
- Edit the data if needed before saving
- Save the record to confirm the changes
Handling Scan Errors
If a scan fails, the app displays a clear error message indicating the reason. Common issues:| Error | Cause | Resolution |
|---|---|---|
| Camera permission denied | App doesn’t have camera access | Grant camera permission in device settings |
| Invalid QR code | Code format not recognized | Verify the QR code is valid and undamaged |
| Unreadable code | Poor lighting or damaged code | Improve lighting or try a different copy of the code |
- Retry the scan - Click the scan button again to try once more
- Enter data manually - Type the information directly into the field
Best Practices
- Ensure adequate lighting when scanning QR codes
- Hold the device steady and position the code fully within the scanner frame
- Verify populated data before saving, especially for critical fields
- If scanning repeatedly fails, check that the QR code is not damaged or obscured