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The colored badges indicate the area of Elementum where you will see the update (for example, Apps, Tables, Intelligence, or Automations).

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July 23, 2026

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Agents & AI

Browser Use Agent Improvements Intelligence - Browser use agents can now handle attachments and run on your own model, so they can automate document-driven workflows on external websites end to end.
  • Feed input attachments — PDFs, spreadsheets, and images — to the agent so it can read and act on their contents.
  • Capture output attachments such as screenshots, downloaded PDFs, and confirmation numbers, and return them to the calling action.
  • Bring your own model to power the browser use agent, including Snowflake Cortex models.

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Apps

Conditional Record View Apps - Record detail pages can render a dynamic layout whose fields, sections, and components appear based on conditional visibility rules, so people see only the information relevant to the record in front of them instead of a one-size-fits-all page.
  • Build a dynamic Record Details Layout that shows the fields, sections, and components defined for each record type, including rich content like attachments, tags, assignees, and rich text.
  • Add conditional visibility rules to any field, section, or component, driven by other field values, stage, or user and group permissions.
  • Rules are evaluated per user and per record, so the same record can show different information depending on who is viewing it and its current state.
Multi-Select Picklist Badges Record Details - Multi-select picklist fields on a record now show every selected value as its own badge, so you can read the full set at a glance instead of only the first value with a “+N” counter.
  • Each badge displays the option’s configured icon alongside its label, and badges stay in the order the values were saved.
  • Long value lists stay compact: the field collapses to about two lines with an inline “Show more” / “Show less” control that reports the exact number of hidden values.
  • Display only — this replaces the old hover tooltip and changes nothing about how you edit picklists or which values are stored. Record view is the only surface affected; List View, Board View, and mobile are unchanged for now.

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Automations

Sort and Limit on Search Records Action Automations - The Search Records automation action can now sort results by one or more fields and cap how many records it returns, so downstream steps only receive the records that matter.
  • Sort results by one or more fields in ascending or descending order.
  • Order by multiple fields, with results sorted by the first field and then by each subsequent field in priority order.
  • Set a limit between 1 and 500 to cap how many records pass to downstream steps such as Repeat for Each.

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Platform

SIP Trunking Provider Org Settings - Bring your own telephony provider to Elementum by connecting SIP trunk-enabled phone providers to power voice agents.
  • Enable the SIP Trunk option in Organization Settings (available to Org Admins).
  • Configure the provider with username and password credentials, then use the callback URL Elementum provides to complete setup on the provider side.
  • Assign the provider when setting up phone numbers for voice agents.
Voice: Employee ID with OTP Authentication Org Settings - Voice agents support a new phone authentication type where callers verify with their employee ID and a one-time password sent by email, so any employee can reach an agent from any phone.
  • Admins configure “Employee ID w/ OTP” as a phone authentication type on a voice agent.
  • Callers reach the agent without a pre-registered phone number.
  • Callers provide their employee ID, receive a one-time password by email, and speak or type the OTP to authenticate.
Voice: Organization Management Org Settings - A single management surface brings all voice telephony configuration — phone numbers, providers, SIP settings, and voice agent mappings — into one place in Organization Settings.
  • Phone Numbers tab: view, add, and edit every provisioned number across the org, with provider, type, gateway, and language at a glance; searchable and sortable.
  • Phone Providers tab: configure carrier-managed and SIP trunk providers, and manage your org’s SIP domain and allowed IP addresses with validation.
  • Voice Agents tab: see every voice-enabled agent with its app, gateway, and assigned numbers, plus active/inactive gateway status and surfaced configuration gaps.

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July 9, 2026

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Agents & AI

Studio Agents: Flow Builder Intelligence - Build automations, agents, and flows in Elementum through natural language with a coding-based agent.
  • Configure a Studio Agent with a supported model (currently Anthropic).
  • Describe what you need and watch the agent generate each step of the flow.
  • Preview the workflow and continue chatting to refine each step.
  • After publishing, manually edit each step.
Updated Agent Overview Page Intelligence - The agent detail page opens to a refreshed overview with read-only configuration settings at a glance, matching the design of the gateway page. Click into any section to edit that area of the agent’s configuration.

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Apps

Org Default Columns Apps - App admins can now adjust which columns appear in Table View Widgets for everyone with access.
  • Open Display Settings on a Table View Widget to adjust which columns are visible.
  • Individual users can still adjust their own column view on top of the default.
  • If a user has personalized the layout, they can click Reset to Default in Display Settings to restore the admin-defined view.

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Platform

Custom Platform Branding Org Settings - Set a custom accent color and logo that carry across the platform so external collaborators immediately recognize which customer they’re working in, reducing wrong-account mistakes.
  • Available in Organization Settings to Organization Admins.
  • Accent color applies to primary buttons, links, active states in main and sub navigation, icon hover states, and the login flow.
  • Add a custom logo to appear on the login page and the Elementum organization icon.

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