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Use QR code scanning to quickly populate fields on records without manual data entry. This guide walks through the scanning process, handling errors, and tips for successful scans.
QR code scanning is available on record pages where an admin has configured fields to accept QR data input. Look for the Scan QR Code button next to supported fields.

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Prerequisites

Before using QR code scanning:
  • Your device must have a camera
  • The app must have camera permission enabled
  • The record page must have fields configured for QR input
To scan QR codes on a mobile device, you must log in to Elementum through a mobile browser. QR code scanning is not supported in the mobile app.

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Scanning a QR Code

1

Navigate to the Record

Open the record where you want to populate data via QR code. Fields that support QR scanning display a Scan QR Code button or icon.
2

Open the Scanner

Click the Scan QR Code button next to the target field. This opens your device’s camera with the scanner interface.
3

Position the QR Code

  1. Hold your device steady
  2. Position the QR code within the scanner frame
  3. Ensure adequate lighting on the code
  4. Keep the code flat and fully visible
The scanner automatically reads the code when properly positioned.
4

Review the Populated Data

After a successful scan:
  1. The extracted data appears in the designated field
  2. Review the information for accuracy
  3. Edit the data if needed

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Tips for Successful Scanning

Good Lighting

Ensure the QR code is well-lit. Avoid shadows or glare on the code surface.

Steady Position

Hold your device steady and keep the QR code still during scanning.

Full Visibility

Position the entire QR code within the scanner frame—don’t crop edges.

Clean Codes

Use undamaged QR codes. Torn, smudged, or faded codes may not scan.

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Handling Scan Errors

If the scan fails, you’ll see an error message explaining the issue.
Problem: The app cannot access your device camera.Solution:
  1. Open your device settings
  2. Find the app permissions
  3. Enable camera access for the Elementum app
  4. Return to the record and try scanning again

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Retry or Manual Entry

When a scan fails, you have two options:
  • Retry - Click the scan button again to attempt another scan
  • Manual entry - Type the information directly into the field

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Common Use Cases

Inventory Management Scan product barcodes to quickly log items, update stock levels, or look up product details. Asset Tracking Scan asset tags to pull up equipment records, log maintenance, or transfer ownership. Event Check-In Scan attendee badges or tickets to record attendance and retrieve registration details. Document Processing Scan document identifiers to link physical documents with their digital records.

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Troubleshooting

The scan button only displays on fields configured by an admin for QR input. If you don’t see the button:
  • Confirm you’re on a record type that supports QR scanning
  • Contact your app admin to enable QR input for the field
If the camera opens but doesn’t capture the code:
  • Ensure the QR code is fully within the frame
  • Check that the code isn’t blurry or damaged
  • Try adjusting the distance between your device and the code
  • Restart the scan by closing and reopening the scanner
If the scanned data doesn’t match expectations:
  • Verify you scanned the correct QR code
  • Check that the QR code contains the expected data
  • Edit the field manually before saving

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Next Steps

QR Code Scanner Feature

Learn more about QR scanner capabilities

Form Builder

Configure fields and forms for data entry

Layout Builder

Design record page layouts

Best Practices

General guidance for effective Elementum use